As Long As You'll Stand In Them,
We'll Stand Behind Them
Lifetime Warranty
At Chêne, we believe in building things the right way, from the gear we make to the way we stand behind it. Our lifetime warranty isn’t some flashy gimmick. It’s our word. A straight-up promise to stand behind every stitch, and every hunter who puts our gear to work.
If something goes wrong because of how your product was built, a defect in materials or workmanship, we’ll make it right. That means we’ll repair it or replace it. No runaround, no fine print.
Like any hard-used piece of gear, wear and tear will happen over time. Damage from misuse or accidents isn’t covered. Examples of wear and tear include punctures, tears, rips, snags, fabric pulls, pilling, stains, burns, and instances of theft or loss.
But if you’re ever unsure, reach out. We’ll always treat you the way we’d want to be treated.
Even if the issue falls outside of our warranty, we’ll do everything reasonable to help get your gear back in the field. If it can be repaired, we’ll find a way, because that’s how we serve.
This warranty is our way of showing real respect for the hunter on the other end. Because when you buy from Chêne, you’re not just buying gear. You’re putting your trust in us. And we don’t take that lightly.
Get Back In The Field Faster
To better serve our customers, we’ve built an in-house repair department focused entirely on waders. That means when something goes wrong, we can fix it fast. Our goal is to get your gear back in your hands within 7 business days, because time in the field matters, and you shouldn’t miss a season waiting on a repair.